Plant theft is one of the constant battles for the many plant hire and construction companies, costing millions of pounds a year. Needless to say this is a worrying statistic. However, thanks to the power of our units we are pleased to report that one machine from one of our customers will not be joining those numbers. After another successful recovery for a customer after their machine was stolen in Essex. This was a more daring theft as the criminals took the machine in the middle of the afternoon on the 7th October.
The customer contacted our team to assist with the recovery of the machine. Our team quickly checked the reported location the device and which showed a positive location in a scrap yard at an industrial estate in south-east London. With this confirmed location, we contacted the customer and local police to recover the machine. A few hours later, we were informed that local police had gained access to the gated yard and found not only our customer’s missing asset but also additional machines and equipment which were thought to be stolen as well.
The machine was returned the customer, who was especially happy; as the theft of this particular specialist plant machine which would have cost the company £30,000 to replace as well as having a dramatic impacted the customers business. Unfortunately, police were not able to find any of the thieves in the estate, we are still working with police to identify the thieves.
Once again, this story highlights how the reliability of our devices and continues our proud history of protecting hirers and construction companies from plant theft. This story ended positively for our customer, but many don’t.
Since its emergence 15 years ago, telematics has largely been regarded as an operational tool for recording and monitoring where vehicles are at any given time and how long their journeys have taken. But as its technology becomes more sophisticated, telematics has expanded and become a vital part of effective fleet management.
One of the main benefits of telematics that many delivery companies potentially don’t consider in the beginning, is what improvements solutions bring to customer satisfaction.
By providing valuable insights on traffic, navigation and delivery schedules, telematics solutions enable fleet managers to analyse which routes and journey timings can be modified to save time and reduce expenditure.
Also, when drivers log details of each delivery in real-time, fleet managers can instantly rearrange vehicle schedules to pick up unexpected loads or compensate for delays. The outcome? Lower costs generated by journeys made without a load and an increase in overall profitability.
There are maintenance advantages as well. Using telematics, delivery companies can monitor the status of vehicles, track component failure rate and proactively manage maintenance schedules to prevent downtime.
As the fleet’s overall performance improves as a result, vehicles can make faster deliveries and customer complaints about late deliveries should reduce, in turn leading to improved relationships with customers and increased client satisfaction.
Are you interested in improving the performance of your commercial fleet? Get in touch with Enigma’s experts.
Most people agree that ecommerce is the future of retail. But have you considered that ecommerce wouldn’t be able to grow and thrive without a strong delivery parcel industry, which in turn is supported by the telematics industry?
How, you may ask, is telematics connected with my latest purchase on Amazon?
If shoppers are to receive their items in the shortest amount of time, the retailer needs to use a very efficient delivery company. As a result, delivery companies are under constant pressure to increase performance and reduce costs.
And this is where telematics comes into play.
Telematics solutions like Enigma’s can improve delivery times by providing valuable insights regarding traffic, navigation and delivery schedules. In this way fleet managers can analyse whether routes and journey timings can be modified to save time and reduce expenditure.
Also, when every driver logs details of each delivery in real-time, fleet managers can instantly rearrange vehicle schedules to pick up unexpected loads or compensate for accidents or breakdowns. The outcome is lower costs generated by journeys made without a load and an increase in overall profitability.
Telematics also provides information on how vehicles are being driven, allowing parcel companies to make informed decisions regarding driver training, fuel consumption and accident prevention.
At the same time, fleet managers can revisit each incident, assess the main causes and plan how to avoid the same situation happening again in the future, thus improving fleet health and safety standards and protecting the company against false insurance claims.
There are maintenance advantages as well. Using telematics, delivery companies can monitor the status of vehicles, track component failure rate and proactively manage fleet preventative maintenance schedules to prevent downtime.
With all this data at hand, the business can negotiate lower premiums with its insurance providers and decrease the overall costs of running its fleet.
The final benefit of telematics, and one that many delivery companies potentially don’t consider in the beginning, is the significant improvement solutions bring to customer satisfaction. As the fleet’s overall performance improves, vehicles are able to make deliveries faster and customer complaints about late deliveries should diminish.
For more details on how we could help your business manage a highly efficient commercial fleet, please get in touch with our experts.
The latest issue of quarterly report from the Metropolitan Police’s Specialist unit, PANIU, which highlights national plant crime statistics and shows the current situation of Plant and Agriculture crime from the last 3 months. The Plant Crime Statistics are painting a worrying picture for many companies and farms across the country.
The statistics shows that in general theft has increased by 3.5% between the first quarter and the second quarter of the year, rising from 522 machines stolen to 540. Additionally, the South East of the UK is currently the worse hit accounting for 31% of all machinery stolen.
Thieves are turning their attention to telehandlers, with a 45% increase in reported thefts from the first quarter to the second. However, while this is a marked increase, this still places telehandlers one of the lower priority targets for thieves. Despite a decrease in thefts mini excavators are still the most stolen piece of plant equipment according to the crime statistics.
We have broken down some of the key information from the PANIU report in this helpful infographic below.
We were informed that a customer had a sit-on mower stolen over the August Bank Holiday from one of their sites. We were able to track the mower to an area of green belt land not far from the theft location. We promptly notified the customer and both local police and specialist unit, PANIU, to the location of the mower.
Local police dispatched some officers to search for the vehicle in our specified location but were unable to locate it in the specified area. Upon contacting us, our team confirmed that the asset had not moved and was still in the green belt field. We were able to positively locate the mower in that field, but still the police were unable to find it. Based on the location we believed that the machine could possibly being hidden in one of the buildings across the field. However, unable to gain entry to the buildings the police were forced to leave the area.
Short time after the police left the mower started moving again. Our team was informed by our automated alerts system of the movement. After confirm with our client that no-one had attempted to retrieve the mower. The team believe that the thieves were watching the mower and were spooked by the police’s presence in the field. We immediately contacted the police.
The team watched the mower’s progress via our real-time tracking. Having travelled to another location some 20 miles away, we informed the police of the new location. Fortunately, one of our staff members happened to be in the area where the mower stopped and travelled down. He was able to see the mower from the road, once we had this confirmation we contacted PANIU to assist with recovery.
We were contacted by the customer shortly afterwards to inform us that they had had the mower returned to them.
We are always pleased to report successful recoveries if you want to join the growing group of companies that enjoy peace of mind with our units protecting their machines, contact us for a consultation.